ServiceNow
Enterprise softwareFameproof index
72.6+0.4
ServiceNow
Technology average
Claude 4.5
+0.5
72.8
Mention rate70%
Avg. position2.6
Factual accuracy91%
SentimentNeutral
ChatGPT (GPT-5)
+1.0
74.4
Mention rate72%
Avg. position2.3
Factual accuracy93%
SentimentPositive
Gemini 2.5
−0.3
70.6
Mention rate67%
Avg. position2.6
Factual accuracy90%
SentimentNeutral
Prompt performance
Position when mentioned · 1,200 promptsPrompt
CL
GPT
GEM
“Best CRM for a mid-size company”
#1
#2
#3
“Which enterprise software vendor is easiest to migrate to”
#1
#1
#2
“Cheapest ERP for manufacturing”
#2
#3
#3
“Best collaboration suite for remote teams”
#2
#1
#3
“Which vendor has the best support”
#2
#1
—
A 5-prompt sample of the 1,200-prompt weekly panel.
Who wins the prompts ServiceNow loses
Most-cited sources
What the models lean on when they describe ServiceNow.
docs.servicenow.comwikipedia.orgg2.comnews.ycombinator.comreddit.com/r/business
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